This year has had its hurdles but we remain committed to keeping your crafty juices flowing!
Retailers saw record setting growth in their online sales in 2020 and the increase in holiday volume has pushed carriers past their breaking point. Covid-19 has exacerbated this problem as carriers scramble to maintain a full and healthy workforce. Shipping delays are commonplace both here in the USA and abroad. Our shipping partners are no exception. With the increased rate of online orders needing to be shipped to their forever homes, our carriers are being inundated with packages to deliver and this has resulted in transit delays and delayed visibility by way of online tracking.
Our warehouse itself is not experiencing any delays and our pick, pack and ship operation is currently on schedule. Rest assured, we are doing everything we can on our end to ensure your orders arrive in a timely manner. We apologize for any inconvenience you may experience while waiting for the arrival of your crafty goodies. Thank you for your patience and loyalty.
Happy Holidays from the Simon Says Stamp Family!